TLG Advisors, Inc. is a Securities and Exchange Commission Registered Investment Advisor. As a client, you should be aware of our firm’s policies regarding our use of the information you provide us when establishing or while maintaining a relationship with us.
TLG Advisors, Inc. does not sell personal information about our clients to anyone. We will not share personal information about our clients with other companies unless we need to share the information in order to provide a product or service a client has requested. Unless we tell clients otherwise, these other companies do not have the right to use clients’ personal information obtained from our firm in any manner beyond what is required to provide a client’s requested product or service. Our firm limits the collection of personal information to what is necessary to administer our business and to deliver our products and services to our clients. We do reserve the right to disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, to perform necessary credit checks or collect or report debts owed to us, to protect our rights or property, or upon reasonable request by the sponsor or provider of a product in which you have chosen to invest. Listed below is the information we do collect and how we use that information: Forms you fill out to interact with our companies such as: New account forms; agreements; contracts; questionnaires and miscellaneous forms. The forms may request personal information such as your telephone number, mailing address, financial information, employment information, investment objectives and financial needs, for example. How we use this information: To conduct business with you. At no time do we sell your information or share it unless necessary to conduct business with you.
If you wish to opt out of having your adviser take your personal information upon leaving TLG Advisors, Inc., please send a written request to: TLG Advisors, Inc. 26 W. Dry Creek Circle, Suite 575, Littleton, CO 80120.
Our firm’s policy requires that employees with access to confidential client information may not use or disclose the information except for business use. Access to client information is restricted to our employees and representatives with a business reason for access to such information. We safeguard information according to established security standards and procedures and train our employees and representatives to understand and comply with these protections.
Keeping client account information accurate and up-to-date is very important to us. If you ever find that your account information is incomplete, inaccurate or not current, please write us at the location listed above or email us at the address listed below. We will correct any inaccurate or outdated information as soon as possible.
TLG Advisors, Inc. is responsible for creating and maintaining business continuity plans for all aspects of its business. In the event of a business disruption, we have plans designed to allow us to continue operations of critical business functions, such as entering of client orders, completing securities transactions and providing clients access to their cash and securities. We accomplish this in part by: Relocating impacted businesses to designated recovery locations; Using redundant processing capacity; Designing our technology and systems to support the recovery processes for critical business functions; Using business and technology teams that are responsible for activating and managing the recovery process; Adopting a communication plan to ensure TLG Advisors employees receive emergency notifications and instructions via a variety of sources; Rehearsing our recovery procedures and testing those procedures on a regular basis. As part of our plans, we have identified the applications critical to each of our departments. With regard to client assets, nearly all market-traded securities are held in central depositories (such as the Depository Trust Co.) or with custodian banks, rather than in physical certificates. TLG Advisors, Inc. does not hold any customer assets. Ownership of the securities is reflected on a book-entry record-keeping basis with our custodian banks or depositories’ participants, maintaining on their records the beneficial ownership positions of their customers. This structure is recognized worldwide as providing investors with an unsurpassed level of liquidity and security for the assets they choose to custody with major financial institutions. Although we have taken significant steps to develop and implement sound business recovery plans, we cannot guarantee that systems will always be available or recoverable after a disaster or significant business disruption. However, we believe that our planning for such events is robust and consistent with many of the best practices established within the industry. Any material changes to the above information will be available upon request.